Returns & Exchanges
At Proven Industries, we stand by the quality of our fashion collections and offer a 30-day return window for items in their original, unworn condition. If your fit isn't perfect, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the original tags on the garments and secure them in the original packaging to ensure the items are protected during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing